ILA Best Practices


Posted on: December 22, 2008

Any library patron high school age and above can make an appointment for an hour of one-on-one help from a professional information specialist – an “InfoPro” – at the Des Plaines Public Library. The InfoPro service supplements the telephone, walk-in, and electronic reference services already offered by the library. Individuals and small groups may also make appointments with an InfoPro for personalized tours to learn more about library materials and services.

In addition, the patron will receive a customized research guide tailored to his or her specific needs. The guide will list suggested books, databases, Web sites, and other resources on a particular topic. The website of InfoPro is Submitted by Holly Richards Sorensen, Head of Adult Services


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